{"id":11642,"date":"2025-05-09T22:21:38","date_gmt":"2025-05-09T22:21:38","guid":{"rendered":"https:\/\/test.cochlearspare.com\/?page_id=11642"},"modified":"2026-03-30T17:47:55","modified_gmt":"2026-03-30T17:47:55","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/cochlearspare.com\/de\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"terms-wrapper\">\n<p data-path-to-node=\"4\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Overview<\/b> This Shipping &amp; Delivery Policy is a core part of our service commitment. By purchasing through <b data-path-to-node=\"4\" data-index-in-node=\"105\">cochlearspare.com<\/b>, you acknowledge and agree to the logistical terms outlined below.<\/p>\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Global Logistics &amp; Warehousing<\/b> To ensure efficient delivery and consistent stock availability, we operate through a global network of <b data-path-to-node=\"5\" data-index-in-node=\"134\">contracted professional warehouses<\/b> strategically located in various regions. Depending on your destination and current inventory, your order may be fulfilled from different regional hubs to optimize the transit process.<\/p>\n<p data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">Shipping Carriers<\/b> We partner with leading global logistics providers to offer secure and reliable transit. Depending on the most efficient route for your specific region, orders are handled by <b data-path-to-node=\"6\" data-index-in-node=\"193\">DHL, FedEx, UPS, or specialized international shipping lines<\/b>.<\/p>\n<p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Tracking Information<\/b> Due to the nature of international logistics and the processing time required between our global warehouses and international carriers, your <b data-path-to-node=\"7\" data-index-in-node=\"162\">tracking number will be generated and provided a few days after the order is placed<\/b>. This timeframe allows for internal processing, quality checks, and handover to the carrier. Once issued, you will receive your tracking details via email or WhatsApp.<\/p>\n<p data-path-to-node=\"8\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">Delivery Time<\/b> Estimated delivery time for international orders is between <b data-path-to-node=\"8\" data-index-in-node=\"74\">7 to 22 business days<\/b>. Please note that this timeframe accounts for global transit, regional handling, and standard processing across our fulfillment network.<\/p>\n<p data-path-to-node=\"9\"><b data-path-to-node=\"9\" data-index-in-node=\"0\">Customs, Duties &amp; Taxes<\/b> All orders are shipped on a DDU (Delivered Duty Unpaid) basis unless otherwise stated. The customer is recognized as the &#8220;Importer of Record&#8221; and is solely responsible for any local customs duties, taxes, or clearance fees imposed by their country\u2019s regulations. These charges are not included in our product pricing or shipping rates.<\/p>\n<p data-path-to-node=\"10\"><b data-path-to-node=\"10\" data-index-in-node=\"0\">Shipping Restrictions<\/b> We offer worldwide shipping to most accessible regions. In the rare event that our carriers cannot complete a delivery to a specific location, we will notify you immediately and provide a full refund of your purchase.<\/p>\n<p data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">Contact &amp; Support<\/b> If you have any questions regarding your shipment or need assistance, our support team is available:<\/p>\n<ul data-path-to-node=\"12\">\n<li>\n<p data-path-to-node=\"12,0,0\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Email:<\/b> info@cochlearspare.com<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"12,1,0\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Phone\/WhatsApp:<\/b> +1 (520) 473-4179<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"12,2,0\"><b data-path-to-node=\"12,2,0\" data-index-in-node=\"0\">Support:<\/b> Real-time tracking assistance provided after dispatch.<\/p>\n<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Overview This Shipping &amp; Delivery Policy is a core part of our service commitment. By purchasing through cochlearspare.com, you acknowledge and agree to the logistical terms outlined below. Global Logistics &amp; Warehousing To ensure efficient delivery and consistent stock availability, we operate through a global network of contracted professional warehouses strategically located in various regions. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-11642","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/pages\/11642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/comments?post=11642"}],"version-history":[{"count":3,"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/pages\/11642\/revisions"}],"predecessor-version":[{"id":13432,"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/pages\/11642\/revisions\/13432"}],"wp:attachment":[{"href":"https:\/\/cochlearspare.com\/de\/wp-json\/wp\/v2\/media?parent=11642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}