Frequest Asked Questions
Product
Are your spare parts safe to use?
ezz2025-05-10T21:38:30+00:00Yes, all our parts are carefully sourced and tested for safe, consistent performance. However, they are not manufactured by the original cochlear implant companies.
What if I can’t find the part I need?
ezz2025-05-10T21:38:08+00:00If you're looking for a specific part that’s not listed, contact us directly. We may be able to source it for you or suggest an equivalent alternative.How do I know if a product is compatible with my implant?
ezz2025-05-10T21:36:36+00:00Each product page lists detailed compatibility information. If you’re unsure, contact our support team — we’ll help you choose the right part for your device.Are your products original or third-party?
ezz2025-05-10T21:36:11+00:00We provide high-quality third-party spare parts that are fully compatible with cochlear implants from Cochlear™, MED-EL™, Advanced Bionics™, and Oticon Medical™. They are tested for performance and reliability.