Privacy Policy

Last updated April 24, 2025

Introduction

This Privacy Policy explains how COCHLEARSPARE LTD (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website cochlearspare.com and engage with our services. Please read this Privacy Policy carefully.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when registering, placing an order, or otherwise contacting us. This may include your email address, payment data, and social media login details (if used).

Information collected automatically includes IP address, browser type, device information, and usage data via cookies and tracking technologies.

How Do We Process Your Information?

We process your information to:

• Create and manage your account
• Provide and improve our services
• Respond to inquiries and provide support
• Manage payments, returns, and customer communication
• Comply with legal obligations

 

What Legal Bases Do We Rely On?

We process personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

 

When and With Whom Do We Share Your Personal Information?

We may share your information with service providers, business transfers, or if legally required.

Cookies and Other Tracking Technologies

We use cookies and similar technologies for performance, analytics, and personalization purposes. For more details, please review our Cookie Notice.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary unless a longer retention period is required by law.

Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to and deletion of your personal data
• Withdraw consent
• Object to data processing
• Request correction or portability of your data

 

Controls for Do-Not-Track Features

Currently, we do not respond to DNT signals.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be effective upon posting the revised policy on the website.

How to Contact Us

If you have questions or comments about this policy, contact us at:

• Email: cochleastore@gmail.com
• Phone: +447401402286
• Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, England